In JD Edwards EnterpriseOne (JDE), outbound emails are generated from different system components such as workflows, UBE reports, table triggers, business functions, and shortcuts. One common challenge for administrators and developers is understanding:
Which email address is used as the sender (“From”) based on functionality?
This blog breaks down the sender email hierarchy clearly so you can design, troubleshoot, and govern email behavior in JDE environments.
1. Workflow Email Sender
For JDE Workflow-generated emails, the system uses a fixed system email address.
Sender:
PSFT_SYSTEM@domainname.com
2. UBE (Universal Batch Engine) Email Sender
UBE email behavior is tied directly to the user running the report.
Sender:
User’s Who’s Who Email Address
3. Shortcut Email Sender
Shortcuts (menu-driven or fast path actions that trigger emails) follow a hierarchical fallback model.
Sender Hierarchy:
- Primary: User’s Who’s Who Email Address
- Fallback:
PSFT_SYSTEM@domainname.com(if user email is not configured)
4. Table Trigger Email Sender
Table triggers fire automatically when database events occur (insert/update/delete).
Sender Hierarchy:
- Primary: User’s Who’s Who Email Address
- Fallback:
PSFT_SYSTEM@domainname.com
5. Business Function Email Sender
Business Functions (BSFN) are custom or standard backend logic components in JDE.
Sender Hierarchy:
- Primary: User’s Who’s Who Email Address
- Fallback:
PSFT_SYSTEM@domainname.com
