Are they Hosted? If yes where -?
JDE
Detail –
Tool Release
–
Bitness
-
Batch
Server – OS/RAM/CPU
Database
Server and Version –
Database
Server - OS/RAM/CPU
JDE –
Since
when the issue is happening ?
Any
recent changes done at hardware level or JDE Software (New Promotion) or Third
Party ?
Last
Full Package build date ?
Run
Report R9698711 and see missing index as per JDE Standard?
Does Job
remain in Wait Status long enough before start Processing?
Is this Standard
or Using custom? Custom BSFN, RDA or
Table etc ?
Can Job
be run with AntiVirus turn off on Enterpriser and Database Server and See performance?
Does
Payroll Job Run Faster if it run’s in single threaded Queue ?
Is there
specific time when Job run faster and time when Job run slower ?
What
parameter is the comparison of Job performance?
Does
Same Job run faster in one environment vs other environment?
Does any
other Job is slower
DBA -
Verify
Database is performance ?
Check Index
on Database?
Check
Fragmentation on Database?
Check
Database Backup timing and see if timing is conflict when the job is running?
Infra
Team
Check Performance
of System for last 10 days. Provide
Screen Shot for monitoring ?
Which
Antivirus running and is JDE Folder excluded ?
